Category Archives: Hilton South Wharf

City View Room at the Hilton South Wharf Hotel in Melbourne, Australia

Hilton South Wharf Review

Hotel Review of the Hilton South Wharf – City View Room

After previously reviewing the two bedroom suite at Hilton South Wharf Hotel (read review here) we thought we would take the opportunity of a kid-free weekend to stay in Melbourne at the Hilton South Wharf again and enjoy one of its standard City View rooms.

As we touched on in our last review, the location of the Hilton South Wharf is excellent – next door to the South Wharf DFO which is great for shopping as well as the Melbourne Exhibition and Convention Centre. In our opinion this location gives the Hilton South Wharf the best views of Melbourne down along the Yarra River. For this reason we would always recommend booking a city view room when staying here.

The standard rooms here are a good size with a nice big comfy bed. The bathroom is well set out and comes complete with separate shower and bath. Like at all Hilton Hotels, the Peter Thomas Roth bathroom amenities now come in smaller sizes than they previously did. We love the very effective blockout blinds at the Hilton South Wharf, it makes for a good sleep in. If you need to be up early, make sure to set an alarm.

If it is in your budget we would also recommend getting a room on the executive level floors. The extra cost is definitely worth it. The executive lounge at the Hilton South Wharf is a really large size with both inside and outdoor seating. We rate this lounge very highly compared to some other Hilton lounges. As well as all day snacks and non-alcoholic beverages, the lounge offers breakfast, afternoon tea and evening pre-dinner canapés with alcoholic beverages. The evening drinks are available from 6.00pm-8.00pm on weekdays and from 5.00pm-7.00pm on weekends. The drinks are self pour sparking, wine and beer but you can order spirits from staff if that is preferred. Each night there is a selection of two hot canapés along with a good variety of cold canapés. Also since our last stay, the wi-fi here has improved and they have updated the computers which was nice to see.

During this stay we also tried out Dock37 Restaurant and Bar for a bite to eat. All we can say is try the burger here, it is amazing!

If you are a Hilton HHonors Diamond member, don’t expect too much from the Hilton South Wharf. We have been staying here for a few years now while being Diamond members and never get an upgrade or even a welcome note from management.  At check-in we were told that we have been “upgraded” to the exact same room that we booked, just with executive access. Also if you book for more than one night, you will only get the free bottled water on the first night and no other nights – unlike most other Asia/Pacific Hilton hotels. This may be something that the Hilton South Wharf management might want to look into.

We do however love that we get access to the executive lounge as it is well worth it. We also love that we always get to enjoy the buffet breakfast at Dock37 as it has quite a good selection and we always find the staff lovely and helpful.

Another feature of the Hilton South Wharf that we enjoy is the Lobby area. Every time we come here there is something different being showcased in the lobby. As we stayed here during the Melbourne Cup Spring Racing carnival, this time the lobby consisted of a racing theme with photos, paintings and horse sculptures.

You can view our walkthrough of a Hilton South Wharf City View Room on Youtube here.

For more information about the Hilton South Wharf go to www.hiltonmelbourne.com.au

Hilton South Wharf

Hilton South Wharf Hotel Review

Hotel Review of the Hilton South Wharf Two Bedroom Suite

The Hilton South Wharf hotel in Melbourne, Australia is our home away home. Since the old Hilton on the Park in Melbourne recently became a Pullman, this is now our hotel of choice when staying in our home city. The only other Melbourne hotel in the Hilton chain now is the newly opened Doubletree Melbourne.

Hilton South Wharf is located in an ideal part of the city, right next to the Melbourne Exhibition & Convention Centre so it’s an excellent hotel choice if you’re coming to the city for an exhibition. Next door to the hotel on the other side is the South Wharf DFO (Direct Factory Outlet) which is great for finding shopping bargains. There is also a little convenience store right next to the Hilton South Wharf if you want to grab some snacks and drinks instead of paying exorbitant hotel mini bar prices. You can also find plenty of nearby cheaper eateries around and along South Wharf Promenade and Southbank as the Hotel restaurant is pretty pricey for meals. It’s only a short stroll to one of Melbourne’s biggest entertainment venues – Crown Casino which is another good place to grab a bite to eat.

For our latest stay with our two young boys we booked a Family Fun Package that included:

  • Accommodation in a two bedroom suite
  • Family pass to the neighbouring Polly Woodside Tall Ship and Museum (read our Polly Woodside review here).
  • Roast dinner with gourmet sides and soft drinks served in-room
  • One new release in-room movie with popcorn
  • Full breakfast for two adults and two kids in the Dock37 hotel restaurant

We had booked the package with a city view suite and were given one on the top 19th floor which had the most spectacular view of Melbourne. The suite has floor to ceiling windows that come with very effective block-out blinds, so if you need to be up early we would recommend setting the alarm or leaving the blinds open a little – otherwise enjoy a great nights sleep!

The two bedroom suite comes with a nice big comfortable King bed in one room which also has a bathroom with a good size shower and nice big bath. The second bedroom consists of two twin beds. Next to that bedroom is another smaller bathroom with a shower, sink and toilet (no bath). There is a living area with a couch and a little self-contained kitchenette with a round table and four chairs for dining. The kitchenette includes a sink, dishwasher and a microwave along with plates, bowls, cutlery and glasses. We found the house keeping staff excellent – they were happy to service our room at whatever time we requested.

The buffet breakfast is at the newly renovated Dock37 restaurant. It has a pretty good selection of hot and cold dishes. We love the self juicing station and staff also make some pretty good freshly squeezed juices for guests to grab on arrival for breakfast. The staff here at the restaurant really have to be complimented, they are extremely friendly and helpful. They only thing we didn’t like is the extra cost charged for a latte, cappuccino or even a hot chocolate for the kids. They did however bring the kids a babycino each free of charge. If you don’t want the full buffet breakfast there is the Caffe Cino which is good for a quick bite or breakfast on the go.

Also as part of the family fun package we received a roast chicken dinner served in-room which was absolutely beautiful. The chicken came with seasonal vegetables – broccolini, cauliflower, beans, onions, zucchini along with freshly baked bread rolls and 4 soft drinks. The only problem we had with it was that it was delivered 45 minutes late. Upon check-in we booked the dinner in for 5.00pm but we knew that was not going to happen when we got a call to the room just after 5.00pm asking what time we wanted dinner! Unfortunately we had to leave the room at 6.00pm so we were quite rushed, only having 15 minutes to eat it all.

As Diamond HHonor members we also have access to the Executive Lounge on the 4th floor, which we always make the most of at the Hilton South Wharf lounge as we think it is one of the best going around. It is quite a big executive lounge and as an added bonus it has a lovely outside decking area which is nice on a warm sunny day.

As well as all day snacks, coffee and soft drinks – the lounge offers breakfast, afternoon tea and evening pre-dinner canapés with drinks. The evening drinks on offer are self pour beer, wine and sparkling or you can order spirits from the staff (available from 6.00pm-8.00pm Mon-Fri and 5.00pm-7.00pm Sat & Sun). On this occasion there was also Canadian Club on tap.

Each night there is always a selection of two hot canapés as well as a good choice of cold meats, cheeses, dips, sushi and on this occasion there were prawns which we hadn’t encountered before. There is also free Wi-Fi and plenty of newspapers and magazines to read in there. We would recommend spending a bit extra to get the executive lounge access as it is definitely worth it.

Just a note on the Wi-Fi and the 2 computers in the lounge, they are very slow! We find the Wi-Fi pretty slow all throughout the hotel and the having to always re-log in is very annoying – we are just fortunate that we don’t have to pay for due to our Diamond status because if we were paying for it we would get pretty frustrated.

Also on the 4th floor is a good-sized gymnasium, but please note there is no swimming pool which is a big minus. Right next door to the gym is a little Art Gallery which is quite unique. In fact there is quite a lot of art available to purchase here all throughout the hotel and in the lobby. The lobby area also has a Mercedes-Benz or two on show which is also something a bit different for a hotel!

Just one nice touch that we wanted to mention – we stayed here on the Anzac Day weekend and got up at 4.30am on Anzac Day to attend the dawn service. It was nice to go downstairs and see that staff had set up a little refreshments table with coffee, tea, juices and pastries for all those people who were up early to attend the service. We found it a nice touch and the coffee at that hour of the morning was much appreciated!

We have also done a review of a Hilton South Wharf standard city view room – read review here.

Head to www.hiltonmelbourne.com.au for more details and rates for the Hilton South Wharf.